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Information Sharing

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.

Notice

Mercer Grimes is firmly committed to your privacy. You should understand what we do with any personal information that you provide to us while using our site. That's why we've created this Privacy Statement, which discloses our information gathering and dissemination practices.

Overview

In general, using our site as a site visitor may be considered anonymous: we do not engage in any activity that will personally identify our site visitors. We use your IP address to help diagnose problems with our server, to administer our Web site, and to refine our site based on which features people use most often. Your IP address is also used to help identify you and to gather broad demographic information.

Registration

Using this website does not require registration of any kind other than voluntary registration to require Mercer Grimes's services or to receive discount promotions and news about Mercer Grimes's activities. The personal data collected will not be sold to anyone outside and will be solely used by Mercer Grimes for a one-on-one contact with the registrants. The data collected is stored in a secure server with our ISP which will take periodic backups of it but will not give or sell them to anyone.

Cookies

A "cookie" is a small piece of data that a website can send to your browser, which may then be stored on your system. Currently, we are using just session cookies in a select few pages. But we may use it more widely in the near future so that we can better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. We sometimes collect anonymous information from visits to our website to help us provide better customer service. This anonymous information is sometimes known as "click stream data". We may use this data to analyze trends and statistics and to help us provide you with a better customer service. Cookies can be used to provide you with tailored information from a website.

Links

This website contains links to other websites. Mercer Grimes is not responsible for the privacy practices or the contents of such websites, nor do we take any responsibility for the opinions of third parties expressed on or through our website. Mercer Grimes reserves the right to modify or update our Privacy Policy at any time without notice, so we encourage you to review this policy from time to time.

Refund Policy

Customer Satisfaction Refund Policy: After the delivery of the initial idea, the customer has the opportunity to evaluate the quality of our services. In the event that, at that stage, the customer is not satisfied with our services, they may request a refund. However, if the customer chooses to proceed to the next phase or requests changes to the initial idea that would entail moving to the next phase, the refund guarantee for the service payment is immediately invalidated.

You may incur third party fees through use of our Service, such as fees charged by Vendors for products or services. In addition, You may be subject to third party terms, such as Vendors’ warranties and return policies. You acknowledge and agree that you are solely responsible for all such fees incurred by you for use of the Service, and you agree to pay all such fees and abide by all such terms.

Fulfillment Policy

A 100% deposit is required to order any product from Mercer Grimes. No product shall be ordered by Mercer Grimes until the product purchase has been approved and prepaid by the client (YOU). Communication and payment by the client (YOU) is paramount and should the client (YOU) delay in providing their decision and/or payment, Mercer Grimes cannot guarantee the availability of product or the same original quoted price.

If a product is eligible for return by the originating vendor, then the you will be responsible for any re-stocking charges, including reimbursement of any shipping, duty and brokerage charges incurred.

Should circumstances arise that you have purchased products that Mercer Grimes has sourced and specified, Mercer Grimes is not responsible for the tracking of or for the delivery of said items. Mercer Grimes holds no responsibility if the quantity received is insufficient or if the quality of items does not stand up to expectations, for example dye lot differs, damaged or flawed items, etc.

Contact Us

If you have any questions or suggestions about our policies, do not hesitate to contact us

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY GOVERN YOUR ACCESS AND USE OF THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ACCEPT THEM IN FULL, AS THEY MAY BE MODIFIED BY MERCER GRIMES FROM TIME-TO-TIME AND POSTED ON THIS WEBSITE.

SMS Terms and Conditions

1. SMS for Consent Communication
We will not share your phone number with any third parties for marketing purposes.

2. Types of SMS Communications
If you opt in to receive messages from Mercer Grimes, you may receive texts about services. Standard message rates may apply.

3. Message Frequency
You may receive approximately 10 SMS messages per month.

4. Carrier Charges
Message and data rates may apply based on your mobile carrier and location.

5. Opt-In Methods
You can opt in via the following methods: submitting an online form

6. Opt-Out Instructions
You may opt out at any time by replying STOP to any message. To resume receiving texts, reply START.

7. Help
If you need assistance, reply HELP or contact us

8. Disclosures
- Message frequency may vary. - Message and data rates may apply. - Reply STOP to cancel. - Reply HELP for assistance. - Visit our website for our Privacy Policy and Terms of Service.

No Warranties

Although Mercer Grimes attempts to provide accurate information, names, images, pictures, logos, icons, documents, and materials (collectively, the "Contents") on the Website, it makes no representation, endorsement, or warranty that such Contents are accurate or suitable for any particular purpose.

THE WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN "AS IS" BASIS. USE OF THE WEBSITE AND ITS CONTENTS IS AT THE USER'S SOLE RISK. THE WEBSITE AND ITS CONTENTS ARE PROVIDED WITHOUT ANY REPRESENTATIONS, ENDORSEMENTS, OR WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, WITH THE SOLE EXCEPTION OF WARRANTIES (IF ANY) WHICH CANNOT BE EXPRESSLY EXCLUDED UNDER APPLICABLE LAW. AS NOTED BELOW, MERCER GRIMES ALSO MAKES NO REPRESENTATIONS, ENDORSEMENTS, OR WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY WEBSITE OPERATED BY A THIRD PARTY..

Limitation of Liability

In no event will Mercer Grimes be liable for any damages, including, without limitation, indirect, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents of this website or any other website, even if Mercer Grimes is aware of the possibility of such damages.

Links to Other Websites

Mercer Grimes may establish links between this Website and one or more Websites operated by third parties. Mercer Grimes has no control over any such other Websites, the contents therein or the products/services offered. The existence of any such links shall not constitute an endorsement, representation or warranty by Mercer Grimes of such Websites, the contents of the Websites, the products or services of the Websites or the operators of the Websites. Mercer Grimes disclaims responsibility for the privacy policies and customer information practices of third-party internet sites hyperlinked to our sites.

Modifications

Mercer Grimes may, at any time, make modifications, changes, and alterations to the Contents of this Website, including these Terms and Conditions, without prior notice. You are responsible for regularly reviewing these terms and conditions. Your continued use of this Website following any modifications, changes, or alterations shall constitute your acceptance of such modifications, changes, or alterations.

Waiver

No waiver by Mercer Grimes of any right under or term or provision of these Terms and Conditions will be deemed a waiver of any other right, term, or provision of these Terms and Conditions at that time or a waiver of that or any other right, term, or provision of these Terms and Conditions at any other time.